GameJili Privacy Policy for Filipino Members

This Privacy Policy applies to all personal data processed by GameJili in connection with your use of the gamejili.best website and all associated services — including sports betting, casino games, virtual sports, and account management features.

As a platform built specifically for Filipino players, GameJili processes personal data in accordance with the Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, and its implementing rules. We are committed to handling your information lawfully, fairly, and transparently.

GameJili is an online betting and gaming platform serving players in the Philippines. For the purposes of data privacy law, GameJili acts as the data controller — meaning we decide why and how your personal information is processed.

When you create a GameJili account, make a deposit, place a bet, or simply browse our platform, some amount of personal data is generated or shared. This policy explains the full picture: what that data is, what happens to it, and what protections are in place to keep it safe.

We know that privacy policies can feel like walls of text designed to be ignored. We've tried to write this one differently — in plain English, focused on what actually matters to you as a Filipino bettor using the GameJili platform day to day.

GameJili collects personal data in several categories. Below is a clear breakdown of what we hold and why each category exists.

GameJili collects personal data through the following methods:

Direct from You

The majority of your data comes directly from you — when you fill in the registration form, submit identity documents for verification, make a deposit, or contact our support team. You are always in control of what you share directly with GameJili.

Automatically Through Platform Use

When you access GameJili, certain technical data is collected automatically by our servers and analytics systems. This includes your IP address, the device and browser you're using, pages visited, and time spent on the platform. This data helps us detect unusual access patterns and keep your account secure.

From Payment Processors

When you transact via GCash, Maya, your bank, or a card provider, those services share limited confirmation data with GameJili to verify that your deposit or withdrawal was processed correctly. GameJili does not receive your full payment credentials — only confirmation and account reference data necessary to match transactions to your wallet.

GameJili uses your personal data only for purposes that are directly connected to providing you with a safe, functional, and enjoyable betting experience. Here is what that looks like in practice:

Account Management

We use your registration data to create and maintain your GameJili account, verify your identity, and ensure that only you can access your funds and betting history. This includes sending you security alerts if unusual login activity is detected.

Processing Transactions

Your payment details are used solely to process deposits and withdrawals in Philippine pesos. GameJili needs this data to match incoming payments to your wallet and to send winnings back to the correct account. We do not store your full payment credentials on our servers.

Regulatory Compliance and Fraud Prevention

As a licensed gaming operator, GameJili is required by law to maintain records of member activity, conduct know-your-customer (KYC) checks, and report suspicious transactions to relevant authorities where required. Your data is central to meeting these obligations and protecting the integrity of the GameJili platform.

Responsible Gaming

GameJili monitors betting patterns to identify members who may be showing signs of problem gambling. When patterns of concern are detected, our team may reach out to offer support or apply responsible gaming measures. This use of your data is genuinely in your interest and is part of our commitment to player welfare.

Customer Support

When you contact GameJili's support team, we access relevant account data to help resolve your query efficiently. Support interactions may be recorded for quality assurance and training purposes.

Platform Improvement

Aggregated, anonymised usage data helps GameJili understand how members interact with the platform — which sports are most popular, where users experience friction, and how to improve overall performance. This data does not identify individuals.

Under the Philippine Data Privacy Act of 2012, GameJili must have a lawful basis for every type of data processing activity. Here is the legal basis for our main processing activities:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to provide you with a GameJili account and process your bets and transactions. Without this, the service cannot function.
• Legal obligation: GameJili is required by its gaming license and applicable Philippine law to conduct KYC checks, maintain transaction records, and report certain activities. This processing is mandatory.
• Legitimate interests: Fraud detection, platform security, and responsible gaming monitoring are pursued under GameJili's legitimate interest in operating a safe and fair platform — balanced against your right to privacy.
• Consent: Where GameJili sends marketing communications or processes data for optional personalisation features, it does so only with your consent, which you may withdraw at any time.

GameJili does not sell your personal information to any third party — ever. We share data only in the following specific and limited circumstances:

Payment Processors

To process transactions, GameJili shares the minimum necessary data with payment partners such as GCash, Maya, InstaPay, and card networks. These providers operate under their own privacy policies and are obligated to handle your data securely.

Identity Verification Partners

For KYC verification, GameJili may use third-party identity verification services. These partners confirm the authenticity of the documents you submit and return a verification result to GameJili. They do not use your documents for any other purpose.

Regulatory and Legal Authorities

GameJili will disclose member data to regulators, law enforcement, or judicial authorities when required to do so by applicable Philippine law or the conditions of its gaming license. This is not discretionary — it is a legal obligation.

Technology and Infrastructure Providers

GameJili uses trusted cloud hosting, analytics, and security software providers to run the platform. These providers may process limited technical data under strict data processing agreements that prohibit them from using your information for any purpose beyond supporting GameJili's infrastructure.

GameJili retains personal data for as long as it is necessary to fulfil the purposes described in this policy, comply with legal obligations, and resolve any potential disputes. In practice, this means:

• Active account data is retained for the full duration of your membership with GameJili.
• Financial and transaction records are retained for a minimum of five years after the date of each transaction, in line with anti-money laundering record-keeping requirements.
• Identity verification documents are retained for as long as your account is active and for a defined period after closure, as required by applicable regulations.
• Support communications are retained for a maximum of two years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent, plus a short period thereafter for audit purposes.

When data is no longer required, GameJili securely deletes or anonymises it. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for statistical and analytical purposes.

GameJili uses cookies and similar technologies when you visit gamejili.best. A cookie is a small file stored in your browser that helps the platform remember your preferences and maintain your session.

Essential Cookies

These are strictly necessary for the GameJili platform to function. They keep you logged in during your session, maintain your bet slip, and ensure that pages load correctly. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

GameJili uses analytics cookies to understand how members navigate the platform — which pages are visited, where drop-offs occur, and how features are used. This information is aggregated and anonymised. You can opt out via your browser settings.

Preference Cookies

These cookies remember your settings — such as your preferred language and notification preferences — so you don't have to reconfigure them each visit. You can clear these via your browser settings, though this will reset your saved preferences.

Managing Cookies

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Note that blocking essential cookies will prevent the GameJili platform from functioning correctly.

Keeping your personal data secure is a core responsibility at GameJili. We maintain technical and organisational safeguards appropriate to the sensitivity of the information we hold. Key measures include:

• Encryption in transit: All data exchanged between your device and GameJili servers is encrypted using TLS (Transport Layer Security) to prevent interception.
• Encryption at rest: Sensitive data stored on GameJili servers — including identity documents and financial references — is encrypted at rest.
• Access controls: Only authorised GameJili staff with a legitimate need to access specific categories of data are granted permission to do so. Access is logged and audited.
• Regular security assessments: GameJili conducts regular security reviews and vulnerability assessments to identify and address potential risks before they can affect members.
• Incident response: In the event of a data breach that poses a risk to your rights, GameJili will notify affected members and the relevant regulatory authority within the timeframes required by law.

Under the Philippine Data Privacy Act of 2012, you have specific rights in relation to your personal data held by GameJili. Here is what those rights mean in practice:

GameJili is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on GameJili, their account will be closed immediately and all associated data will be deleted from our systems, except where retention is required by applicable law.

If you believe that a minor has created a GameJili account, please contact us at support@gamejili.best immediately and we will investigate and act without delay.

The GameJili platform may contain links to third-party websites or reference external services. This privacy policy applies only to gamejili.best and the services directly provided by GameJili. We have no control over and accept no responsibility for the privacy practices of any third-party websites you choose to visit.

If you follow a link from GameJili to another site, we recommend you read that site's privacy policy before sharing any personal data.

GameJili may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When material changes are made, we will notify registered members via the email address on their GameJili account and/or post a notice on the platform.

The "Last updated" date at the top of this page always reflects the date of the most recent revision. We encourage you to review this page periodically. Continued use of GameJili after changes take effect constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with us. Our support and data privacy team is available 24/7.